In an investigation that started as a distribution consultation for one of the fastest-growing discount retailers in the US, PICA uncovered a massive ring operating in the company’s distribution complex, which was stealing tens of millions in product annually, and distributing drugs throughout the company through a tri-state area network. The company was so pleased with the impact of this investigation, and the collateral benefits of having undercover operatives reporting on fraud and waste, that this practice is now a permanent part of their loss prevention and management program.